Step 1:We get to know your business first

We sit down with you (and your team if necessary) for a “walk through, talk through” on what you need. This means appreciating your brand and understanding the multitude of different elements which need to come together in order to source or create the right product for you.Understanding your problems, particularly when you’ve tried to order from China previously (or any of the other countries we operate in) but received unsatisfactory results, poor quality or were simply provided with false information is a critical step towards us providing you with the proper support.Our teams stationed in countries like China, Vietnam, India and Indonesia will scour for the right manufacturer which best meets your brief. Our staff are all locals who have a mix of manufacturing, engineering and procurement backgrounds. Our team members speak a multitude of languages from Mandarin in the larger cities of China or Ningbonese in a second-tier city like Ningbo. We’ve got staff capable of conversing in Tamil in Tamil Naidu, Southern India to Bahasa Indonesia in Solo, eastern Java, Indonesia. We speak the local lingo and understand the local business culture to ensure that your aspirations don’t get lost in translation.Our physical proximity to the right manufacturer for your business is just as critical. This is because we need to physically visit these factories regularly to ensure that manufacturing and quality outcomes are met in compliance with your instructions. On rare occasions, we may confidently recommend a specific manufacturer in another geographic area, sometimes requiring a short flight if the product in question has less variables and risks associated with its manufacture.

Step 2: Supplier Prospecting

Matching your requirements to the right supplier(s) is critical. Some areas which we invest time investigating include:

● Suppliers who are willing and have the capacity of producing your product in the volumes acceptable to both parties.

● Suppliers who have the capability of producing your product to the standard and quality expected.

Step 3: Supplier Verification

This step involves us verifying that the supplier is legitimately a manufacturer, is properly licenced to carry out business and has a legitimate address.

Step 4: Quotes and Landing Costs

We will be approaching suppliers who meet the initial criteria in the preceding Steps to solicit for quotes. We will also provide an estimate of landing costing to whichever Australian Port your container needs to be shipped to. In rare cases, quotes and landing costs may include shipping by air freight.

Step 5: Sampling Management

Sampling forms a critical phase of any assessment process as it serves a key step in determining which supplier to select. Where possible, several samples will me fabricated with one kept in the SourceWorxs office while a separate unit is sent to the client.

Step 6: Contract Negotiation

We will provide support in negotiations between yourself and the manufacturers being considered. This may come in the form of translating quotes, providing estimates on lead times and establishing quality expectations and parameters.

Step 7: Manufacturing Monitoring

Our in-country team will provide on-the-ground support by visiting the selected manufacturer at both pre-determined milestones and as part of unannounced checks. This step ties in closely with quality control to ensure that products being manufactured meet all agreed parameters and if not, these need to be brought to attention immediately.

Step 8: Quality Control

Quality Control is a process which spreads across the whole process and is not confined to just a single step. This Step is more for the purpose of establishing a specific milestone, usually prior to the product being packed. This is particularly important for the steel and metal fabrication sector as quality needs to be established very early in the process before any fabrication should commence.

Step 9: Shipping and Logistics Management

SourceWorxs will provide guidance and assistance in managing a range of tasks such as:

● Designing suitable packing and crating requirements which will allow the container to be unpacked safely and protect its cargo.

● Working out containerization to maximize the overall usage of the container.

● Verifying costs of freight and insurance.

● Ensuring that quarantine requirements such as fumigation by the Australian Quarantine and Inspection Service (AQIS) are complied with.

● Security seals are in place once the container is closed.

Step 10: Post Purchase Management

A review with the client on how we performed and if there were any areas which may be improved on.