Have you ever received goods imported from overseas where the packaging, crating or both was simply not up to scratch? Have you ever seen perfectly good products get damaged after you open the container door when it gets to your site?

Have you had OHS near misses at your site when a forklift attempts to lift out a heavy crate from a container only to see that crate or pallet simply fall apart? That’s a Work Cover inspired show stopper!

For some of us who import, this is unfortunately a harsh reality. Damaged product can be financially devastating, rendering the product unrepairable or simply unsaleable. When it gets to this stage, the only option left is to dispose of the product. You can expect little recourse from a manufacturer because you would have already paid for the full amount. It’s no longer their problem.

Why do manufacturers from low-cost countries skimp on their packaging? There are several reasons behind this:

  1. Most manufacturers, particularly from China operate on very tight margins leaving very little left to spend on packing and crating the product properly. Intense competition sometimes drives these companies to behave this way. Not ideal and usually a problem which you may not see if you’re located back in Australia.
  2. There are strong cultural practices with respect to packaging – most manufacturers do not regard adequate packaging and crating as their responsibility. For most industrial manufacturers, the parts they produce are often use as part of a finished product so they may regard the quality and transport integrity of the ‘final product’ to be someone else’s problem.

So – what’s the solution?

At SourceWorxs, we can help with the following:

  1. Design packaging which helps protect the product. This means that we can design carton boxes with useful information listing part numbers externally for easier referencing. Or, we can design carton boxes which look good if the product being manufactured is a final product.
  2. Inspect and supervise the packing process as part of our QA program of in-factory audits.
  3. Design crates and pallets. To also ensure that all timber products are sourced from sustainably harvested timber.
  4. Conduct a containerization exercise for our clients who ship on full container loads. This means that we will fit as much product into a container to maximise your freight investment – a bit like playing Tetris!